Did your purchase not work out? :(
While we do our best to provide measurements and accurate sizing, we understand that sometimes things just don't work.
We are more than happy to exchange your item or issue store credit!
Please read our store policies on how to handle your return:
- Returns MUST be made no later than 30 days from purchase date listed on receipt
- Store Credit expires one year after the date it was issued; once the returned item has been processed, we will issue the credit.
- We do not keep up with store credit codes, you are responsible for your code once it is issued.
- Items must be in new condition (make-up & deodorant free etc.) with the tags still attached to the item.
- We reserve the right to refuse returns/exchanges of items that don't meet this criteria.
We do not offer refunds back to your original payment method. Store credit only.
Please feel free to contact us with any questions/concerns and we will get back to you!
Info can be found on our 'Contact Us' page.
- ALL SALE ITEMS ARE FINAL, and cannot be exchanged.
PLEASE SEND RETURNS TO:
Cactusflower Boutique & Gifts
222 E. Kleberg Avenue
Kingsville, TX 78363
- You are responsible for return shipping; at this time we are not able to provide a label.
- Tags must be attached & the receipt must be in the returned package.
- Any items returned past the policy date will not be accepted, and will be returned to you at your expense.
Exchanges
You may request an exchange for a different size or different item, and we will do our best to accommodate. If you don't ask for an exchange, store credit will automatically be issued.
Shipping Info
- All orders will ship within 3 business days.
- Shipping costs will be determined by location/ weight.
- We ship through the United States Postal Service & UPS